Privacy Policy

— 01 Introduction

Cornerstone Property Buyers (“Cornerstone,” “we,” “us,” or “our”) is a real estate investment company headquartered in San Antonio, Texas. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy applies to information collected through our website at sellasisproperty.com, our online forms, our text-message and phone communications, and any related services.

By using our website, submitting one of our forms, or communicating with us via text or phone, you acknowledge that you have read and understood this Privacy Policy.

— 02 Information We Collect

We collect information that you voluntarily provide to us when you fill out a form, request a cash offer, or contact us by phone or email. This information typically includes:

• Contact information: name, phone number, email address
• Property information: property address, condition, occupancy, situation
• Communication preferences: consent selections, preferred contact times
• Information you share during conversations: details about your situation, motivation, and timeline

We may also automatically collect certain technical information when you visit our website, such as your IP address, device type, browser type, and pages visited. This is used to improve site performance and functionality.

— 03 How We Use Your Information

We use the information you provide solely for the purposes related to your real estate inquiry, including:

• Reviewing your property and preparing a cash offer
• Contacting you by phone, email, or SMS to respond to your inquiry
• Scheduling property visits, calls, or closing logistics
• Sending appointment confirmations, reminders, and follow-up communications
• Conducting due diligence and verifying property ownership
• Improving our services and responding to feedback
• Complying with legal obligations

— 04 SMS Messaging Policy

This section describes how Cornerstone Property Buyers uses SMS (text message) communications. We follow industry best practices, mobile carrier guidelines, and applicable federal and state regulations including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

!Mobile Information & Third-Party Sharing

Cornerstone Property Buyers does not sell, rent, lease, or share mobile phone numbers, SMS opt-in data, or any associated consent information with third parties or affiliates for marketing or promotional purposes.

This includes any information collected via our website forms, phone calls, text-message conversations, or other communication channels. Mobile opt-in data and consent records are treated as confidential and used only for the purposes you have authorized.

Opt-In

You may opt in to receive SMS messages from Cornerstone Property Buyers in any of the following ways:

• Submitting a form on our website (such as the offer-request form) and checking the SMS consent checkbox
• Texting our published phone number to initiate a conversation
• Verbally consenting during a recorded phone call
• Replying with a clear affirmative response (such as “YES” or “START”) to a confirmation request

Consent to receive SMS messages is never a condition of any purchase, service, or property transaction.

Types of Messages You May Receive

Once opted in, you may receive transactional and conversational text messages from us related to your real estate inquiry, including:

• Cash offer details, follow-ups, and clarifying questions
• Appointment scheduling, confirmations, and reminders
• Closing-process logistics, document delivery, and status updates
• Direct conversational replies from our acquisitions team

Sample Messages

For transparency, examples of messages you may receive include:

• “Hi {Name}, this is Mark with Cornerstone Property Buyers following up on the offer request you submitted for {address}. Is this a good time to talk for 5 minutes?”
• “Just confirming our walkthrough at {address} tomorrow at 2 PM. Reply Y to confirm or call (830) 521-4652 to reschedule.”
• “Your signed contract has been sent to {title company}. Closing is on track for {date}. Reply STOP to opt out.”

Message Frequency

Message frequency varies depending on the stage of your inquiry. During an active negotiation or closing process, you may receive multiple messages per day. After your transaction is complete, message frequency drops to none unless you re-engage with us.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier and plan. Cornerstone Property Buyers does not charge for SMS messages, but your carrier may.

Opting Out

You may opt out of SMS communications at any time. To stop receiving text messages from us, reply with any of the following keywords to any message we send:

• STOP
• UNSUBSCRIBE
• END
• CANCEL
• QUIT

You will receive a final confirmation message acknowledging your opt-out, after which you will not receive further SMS messages from Cornerstone Property Buyers unless you opt back in.

Help & Support

For help, reply HELP to any message, or contact us at:

• Phone: (830) 521-4652
• Email: hello@sellasisproperty.com

Carrier Disclaimer

Carriers (including but not limited to AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

— 05Information Sharing & Disclosure

We respect your privacy. The following describes the limited circumstances in which we may share your information:

Service Providers

We may share information with trusted service providers who help us operate our business, such as:

• Title companies and closing agents (when proceeding with a transaction)
• Customer relationship management (CRM) and SMS platform providers (e.g., REsimpli, Twilio) operating under contractual confidentiality obligations
• Email and communication infrastructure providers
• Legal, accounting, and professional advisors

These providers are contractually bound to use your information only for the purposes for which it was disclosed and to maintain its confidentiality.

Legal Compliance

We may disclose information if required to do so by law, court order, subpoena, or government request, or to protect our rights, property, or safety, or the rights of others.

What We Never Do

We do not:

• Sell, rent, or lease your personal information to third parties
• Share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes
• Send unsolicited promotional messages to people who have not opted in
• Use your information for any purpose unrelated to your real estate inquiry without first obtaining your separate, specific consent

— 06 Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect some site features.

— 07 Your Choices & Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Delete your information, subject to applicable legal requirements
• Opt out of SMS, email, or phone communications at any time
• Withdraw consent for previously authorized communications

To exercise any of these rights, contact us using the information at the bottom of this page. We will respond to your request within a reasonable time and in accordance with applicable law.

— 08 Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

— 09 Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it.

— 10 Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Last updated” date at the top of this page and, where appropriate, provide additional notice. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

— 11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: